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POSTAL SERVICE IN DECEMBER - UK CUSTOMERS (Subscribers, please scroll down to the Subscribe & Save section)

Due to the upcoming holidays, orders placed on our website after 12pm on Tuesday 23rd December will be fulfilled on Monday 29th December (please note Royal Mail is overwhelmed during the holiday period and it may cause delays to your delivery).

We will be closed:
Thursday 25th to Friday 26th December inclusive

Wednesday 1st January

You can still place orders during this time but please be aware that they will be fulfilled on our next working day either Monday 29th or Tuesday 30th December or 2nd January.

Orders placed after 12pm on 30th December will not be fulfilled until our next working day on 2nd January.

With increased delivery volumes over the festive period, please be aware that you may encounter delays which are unfortunately out of our control. With this in mind, we would encourage you to order as soon as possible to ensure that you receive your delivery in a timely manner and to avoid disruption to your supplement regime. All orders made over the weekend, through our website, are processed on a Monday.

Subscribe & Save
To minimise delays to your subscription, please log into your account to bring the date of your next order forward.

Simply log in using your email address and we will send you a passwordless login (4-digit code by SMS & email) to enter on the screen and make your selection from the subscription dashboard.

For legal reasons, we cannot pre-emptively use customer payment information to do this for you and we would also not want to make any changes that could affect your financial planning.

Where's my Package?
Whilst you are awaiting delivery of your package, you can track your package directly through the Royal Mail website by entering the Royal Mail tracking number that you received from us in the email 'A shipment from order... is on the way'. If you did not receive this email, please check your Junk folder.

If you have any questions surrounding your orders, please do not hesitate to email us at hello@inessawellness.com

We would like to thank you for your continued support this year and wish you and your families a wonderful festive season,

The Inessa Team